Data Protection

Qrpay44 Privacy Policy — Malaysia Member Personal Data Protection

At qrpay44, your privacy is not just a legal obligation — it is a responsibility we take seriously every day. This document clearly explains how we collect, use, and protect your personal information.

Updated: January 2026  |  Bahasa Malaysia (ms-MY)
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Your data is protected by 256-bit SSL encryption and stored on secure servers. We never sell your information to third parties.

Qrpay44's Six Data Protection Principles

This is the foundation of how qrpay44 handles your personal data — with full diligence, transparency, and respect.

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Advanced Data Encryption

All data transmitted between your device and qrpay44 servers is protected with 256-bit SSL encryption — the same standard used by leading banking institutions. Your financial and personal information remains secure at all times during transit.

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No Sale of Data to Third Parties

Qrpay44 has never and will never sell, rent or trade members' personal information to any third party for marketing purposes. Your data belongs to you — we only use it for the purposes you have agreed to.

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Full Transparency in Data Use

We clearly and thoroughly explain what each type of data we collect is used for. No hidden purposes, no data use beyond the stated scope. What we write here is what we practice.

Full Control in Your Hands

You have the right to access, correct, and request deletion of your personal data at any time. The process is straightforward — simply contact our customer support team and your request will be handled within the specified timeframe.

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Compliance with Malaysian Law

The qrpay44 Privacy Policy is drawn up in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We comply with all legal requirements relating to personal data protection and continually update our practices in line with legislative changes.

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Continuous Security Monitoring

The qrpay44 information security team monitors our systems around the clock to detect and prevent any unauthorised access attempts. Penetration testing and security audits are conducted regularly by independent experts to ensure protection remains up to date.

01 Introduction

Welcome to the qrpay44 Privacy Policy. This document is written to clearly and honestly explain how our platform manages the personal information you share with us when you register, log in or use any of our services.

Qrpay44 takes this responsibility seriously — not just because the law requires it, but because we believe member trust is the foundation of a lasting relationship. When you entrust us with your information, we are fully committed to honoring that trust.

By using the qrpay44 platform, you agree to the terms in this Privacy Policy. This document should be read together with Terms and Conditions us for a complete overview of the rights and responsibilities of both parties.

This Privacy Policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA). We update this document from time to time to ensure it reflects our current practices.

02 Personal Data We Collect

Qrpay44 collects various categories of information depending on how you interact with our platform. Below is a detailed breakdown of the types of data we may collect:

Data Category Data Examples Requirements
Identity Information Full name, date of birth, MyKad/passport number Required
Contact Information Email address, phone number, residential address Required
Financial Information Bank account number, bank name, transaction records Required
Technical Data IP address, device type, browser, operating system Automatic
Usage Data Game records, betting history, login activity Automatic
Communication Data Live chat records, support emails, feedback Where applicable
We only collect data that is genuinely necessary to provide services to you. Sensitive data such as passwords is stored in a form processed through secure hashing methods and cannot be accessed by any of our staff.

03 How We Collect Your Data

Your data is collected through several different channels when you interact with qrpay44:

Directly from You

  • New account registration form where you directly enter your personal information.
  • The identity verification (KYC) process when you submit supporting documents.
  • Information you provide when contacting customer support via live chat or email.
  • Profile updates you make yourself within your account settings.

Automatically During Use

  • Technical data such as IP address, device type, and web browser are collected automatically when you browse the platform.
  • Records of gaming activity, betting, and transactions are generated automatically by our system.
  • Cookies and similar tracking technologies are used to enhance your experience — see Section 8 for full details.

From Trusted Third Parties

  • Payment service providers share the necessary transaction information to verify deposits and process withdrawals.
  • Third-party identity verification services help us confirm the accuracy of the information you provide.
  • Legally required information disclosed to authorities in response to valid investigations.

04 How We Use Your Data

Qrpay44 uses collected data for lawful and specific purposes only. We do not use your data for anything beyond what is stated below:

  • Service Provision: To create and manage your account, process deposits and withdrawals, and grant access to all games and platform features.
  • Identity Verification: To comply with KYC (Know Your Customer) and AML (Anti-Money Laundering) requirements mandated by law.
  • Account Security: To detect and prevent fraudulent activity, unauthorized access and platform abuse.
  • Service Communications: To send important notifications regarding your account, transactions and policy updates.
  • Platform Improvements: To analyze usage patterns and continuously improve the overall user experience.
  • Legal Compliance: To fulfill reporting and compliance obligations to the relevant authorities.
  • Promotions (with consent): To send promotional information and special offers to members who have consented to receive them.

If you no longer wish to receive marketing communications from us, you may withdraw your consent at any time by contacting our support team or using the unsubscribe link included in every promotional email we send.

05 Sharing Your Data with Third Parties

Qrpay44 does not sell or transfer your personal data to third parties for marketing purposes. However, there are certain situations where we need to share your information with trusted parties:

  • Payment Service Providers: Required transaction details are shared with payment gateways to securely process your deposits and withdrawals.
  • Game Providers: Minimum technical data required is shared with game software providers to ensure a smooth gaming experience.
  • Identity Verification Services: KYC information is shared with trusted, accredited identity verification service providers.
  • Legal Authorities: We will disclose required information to authorities when mandated by law or court order.
  • Audit & Compliance: Independent auditors may access necessary data during security or financial audit processes conducted on a periodic basis.

All third parties we work with are bound by strict data protection agreements and are not permitted to use your information for any purpose beyond what is specified in those agreements.

06 Data Security

Protecting your data is qrpay44's top priority. We implement multiple layers of technical and administrative security to ensure your data is always protected:

  • 256-bit SSL encryption for all data transmitted between your device and our servers.
  • Passwords are stored using secure hashing algorithms — no one, including our staff, can view your password.
  • Layered access controls ensuring that only authorised staff can access sensitive member data.
  • 24/7 system monitoring to detect suspicious activity or intrusion attempts.
  • Regular penetration testing conducted by independent cybersecurity experts.
  • Secure data backups and a disaster recovery plan to ensure service continuity.
While we take all reasonable measures, no system is 100% breach-proof. Should a data breach occur that affects your information, we will notify you as quickly as possible through your registered communication channels.

07 Your Rights as a User

As a qrpay44 member and under the provisions of the Personal Data Protection Act 2010, you have the following rights regarding your personal data:

Right of Access

Request a copy of the personal data we hold about you.

Right to Rectification

Request correction of inaccurate or incomplete data.

Right to Erasure

Request deletion of your personal data under certain circumstances.

Right to Restriction

Restrict the processing of your data under certain circumstances.

Right to Object

Object to the processing of your data for marketing purposes.

Right to Portability

Receive your data in a machine-readable format.

To exercise any of the above rights, please contact the qrpay44 customer support team. Requests will be processed within 14 business days. In complex cases, this period may be extended up to 30 days and we will notify you in advance.

08 Cookies & Tracking Technologies

Qrpay44 uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse our website.

Types of Cookies We Use

  • Essential Cookies: Required for core platform functions such as login session verification and security. These cookies cannot be disabled.
  • Performance Cookies: Collect information on how visitors use our platform to help us improve performance and user experience.
  • Functional Cookies: Remember your preferences such as language and display settings to deliver a more personalised experience.
  • Analytics Cookies: Help us understand overall usage patterns to plan future platform improvements.

You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality and your experience on the qrpay44 platform. Essential cookies cannot be disabled as they are required for platform security and core functionality.

09 Data Retention Period

Qrpay44 retains your personal data for as long as necessary to fulfill the purposes stated in this policy, or for as long as required by applicable Malaysian law.

  • Active Account Data: Retained for as long as your account is active and for a specified period after account closure to meet legal requirements.
  • Financial Transaction Records: Retained for at least seven (7) years in accordance with Malaysia's financial and tax legal requirements.
  • KYC Records: Retained for five (5) years after the business relationship ends in accordance with AML requirements.
  • Communication Data: Customer support communication records are retained for two (2) years for reference and dispute resolution purposes.
  • Technical Data: System logs and technical data are retained for as long as necessary for security and fraud detection purposes.

Once the retention period expires, your data will be securely deleted or anonymized in accordance with established procedures.

10 Changes to This Privacy Policy

Qrpay44 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or technological developments. When we make significant changes, we will notify you via:

  • A prominent notice on the qrpay44 platform home page before changes take effect.
  • Notification email sent to the email address registered to your account.
  • An in-account notice displayed upon your next login to the platform.

The "Updated" date at the top of this document will always reflect the latest version of this policy. We encourage you to review this page periodically to stay informed about how we protect your information.

Continued use of the qrpay44 platform after notification of changes is considered acceptance of the updated policy.

11 Contact Us Regarding Privacy

If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, the qrpay44 team is here to help:

  • Live Chat: Available 24 hours a day, 7 days a week through the qrpay44 platform — the fastest way to get an immediate response.
  • Privacy Email: [email protected] — dedicated to inquiries related to data protection and your privacy rights.
  • General Support Email: [email protected] — for general inquiries related to your account and our services.
  • FAQ: Visit the FAQ us for answers to the most frequently asked questions about privacy and account security.
All privacy rights requests will be processed within 14 business days. To speed up the process, please clearly state your account number and request type when contacting us.

Your Data Is Safe — Register and Enjoy a Secure Gaming Experience

Qrpay44 protects your privacy at every step. Register a new account today and begin your entertainment journey with complete confidence.

Bahasa Melayu